I'm Gary Quigley. We help property businesses achieve more with less time through practical AI.
What's your waste worth
Three numbers, one estimate. The same diagnostic thinking behind the Snapshot Call, self-served. No email required.
The problem
This is for owner-operated service businesses, roughly 15 to 50 staff. If you are a solo operator or pre-revenue, the numbers will not carry an audit and I will say so on the call.
"Everything still comes through me."
Quotes, approvals, exceptions, the client who only deals with you. The business cannot move faster than one person's inbox, and that person is trying to also run it.
Cost: your week"We bought the tool. Nothing got faster."
The software landed on top of a process nobody had measured. It automated the mess, added a licence fee, and the original bottleneck is still there.
Cost: the subscription, plus the problem"I couldn't tell you what that job actually costs."
Admin, rework and chasing get absorbed rather than priced. Nobody is hiding it. It has simply never been counted, so it cannot be cut.
Cost: unknown, which is the pointMost owner-run service businesses I look at are carrying £50K to £150K a year of this. Twenty minutes on a call and you will know your three.
Since 1833
Businesses have hired detective agencies since 1833 to find what they couldn't see themselves. The job hasn't changed. The tools have: pin boards and phone lines, replaced by Claude and Hermes.
Find it
Before anybody mentions a tool.
Fix it
Most of the saving lands before AI is switched on.
Keep it
So the same waste cannot come back.
Services
Snapshot Call, free, twenty minutes: you leave with your three
biggest waste signals, named and sized.
The Waste Map, fixed scope: a written map of where hours and margin
leak, with what each leak costs you per year.
AI Operations Audit, from £5K, 45 to 60 days: the fix built into the
process itself, handed over as a control plan your own team runs.
About
Ten years in operations taught me that most "AI problems" are process problems wearing a costume. I bring Six Sigma discipline to the question every business is asking about AI: where is it actually worth it?
About GaryIn their words
Recommendations written on LinkedIn by the people who managed me, and by a client. Names, titles and relationships as they published them.
"He was able to produce a very detailed SD&T process as well as multiple artifacts that the SD&T function had desperately been missing. Gary is very approachable and is excellent at forging relationships, which was a huge part of ensuring the new process he created was adopted by the whole IT function."
David Norris
Senior Service Management Analyst at Compare the Market
Managed Gary directly
"Gary is an incredible communicator and critical thinker. His structured approaches to ideas and conversations make it incredibly easy for a non-linear brain to flow in the river of creativity, whilst Gary proffers a guiding hand and a firm footing. I can't recommend him enough."
Thomas Hutchinson
Mastering my craft in silence, making noise with success
Was Gary's client
"Gary has voluntarily handled one of our key digital marketing streams, and has created and streamlined processes to suit. Gary goes above and beyond what's asked. I couldn't be happier with the work Gary has done, and continues to do for CEO Sleepout."
Bianca Robinson
CEO of CEO Sleepout UK
Managed Gary directlyYour fix should still be running long after I've left the building. No monthly retainer keeping it alive, no calls asking what a report means.
I don't solve problems. I build systems that make the problem impossible to have again. Every engagement ends with a control plan your own team runs: measured weekly, owned internally, boring by design. That is what the last letter of DMAIC is for.
Gary Quigley
Before you book
If something here is still unclear, ask it on the call. It is free and there is no pitch at the end of it.
Twenty minutes, video or phone. I ask about how work actually moves through your business today, and by the end you have three named waste signals with a rough size against each. No slides, no pitch.
Both. The Snapshot Call and most of the Waste Map run remotely. The AI Operations Audit usually includes at least one on-site day for process observation; the rest is remote.
Access to the people who actually do the work, not just the owner. Roughly an hour of their time per process, plus whatever process documents already exist (even messy ones).
The Waste Map produces a written, itemised annual waste figure before the audit starts. If the completed audit's identified savings don't reach 10 times the audit fee against that figure, you don't pay for the audit.
You get a control plan your own team runs: what to measure weekly, who owns it, and where AI fits, if anywhere. I'm not on a retainer to keep it alive.
"Gary is an incredible communicator and critical thinker... I can't recommend him enough and I'm honoured to share my journey with him."Thomas Hutchinson, client