Define & Measure
Opportunity Snapshot Call
You leave with the three biggest waste signals in your operation, named and sized, in twenty minutes.
Free
What I do.
Every engagement follows the same rule: measure the waste first, apply AI only where the numbers demand it. Three steps of advisory, plus workshops for teams who want the thinking in-house. Built for owner-operated UK service businesses, roughly 15 to 50 staff, frustrated by inefficiency they can see but haven't priced yet.
Advisory & Audit
Analyse
The Waste Map
You leave with a written map of where hours and margin are leaking across your operation, and what each leak costs you per year.
Fixed scope
Improve & Control
AI Operations Audit
You leave with the fix built into the process itself: 45 to 60 days, DMAIC-run, with controls that hold after I leave.
From £5K
Six Sigma-led. If the audit doesn't identify at least 10× its fee in annualised savings, you don't pay for it. Judged against the written waste figure from your Waste Map, before any AI spend.
Workshops & Briefings
Leadership
Executive AI Briefing
Half a day with your leadership team. What today's AI can and cannot do, what it means for your P&L, and the three questions to ask before signing anything. No vendor pitch, no jargon.
Half day
Teams
AI Readiness Workshop
One day with the people who run your processes. We map your operation against what AI can actually do today, and you leave with a ranked shortlist of opportunities priced by annual saving.
One day
Questions
What happens on the free Snapshot Call?
Twenty minutes, video or phone. I ask about how work actually moves through your business today, and by the end you have three named waste signals with a rough size against each. No slides, no pitch.
Remote or on-site?
Both. The Snapshot Call and most of the Waste Map run remotely. The AI Operations Audit usually includes at least one on-site day for process observation; the rest is remote.
What do you need from us?
Access to the people who actually do the work, not just the owner. Roughly an hour of their time per process, plus whatever process documents already exist (even messy ones).
How is the money-back guarantee judged?
The Waste Map produces a written, itemised annual waste figure before the audit starts. If the completed audit's identified savings don't reach 10 times the audit fee against that figure, you don't pay for the audit.
What happens after the audit?
You get a control plan your own team runs: what to measure weekly, who owns it, and where AI fits, if anywhere. I'm not on a retainer to keep it alive.